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October 9, 2018
8:00-9:00AM

Regulation E for Frontline Staff

Webinar

Aap CreditsOctober 9, 2018
8:00-9:00 AM HST
$199 Member/$398 Non-Member

Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.

Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel

1.2 AAP Credits | CTP Credits May Apply

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2018-10-09 08:00:00 2018-10-09 09:00:00 America/Detroit Regulation E for Frontline Staff October 9, 20188:00-9:00 AM HST$199 Member/$398 Non-Member Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction. Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel 1.2 AAP Credits | CTP Credits May Apply ----