Details
October 9, 2018
8:00AM - 9:00AM
Regulation E for Frontline Staff
Webinar
October 9, 2018
8:00-9:00 AM HST
$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.2 AAP Credits | CTP Credits May Apply
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10/09/2018 08:00 AM
10/09/2018 09:00 AM
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Regulation E for Frontline Staff
October 9, 20188:00-9:00 AM HST$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.2 AAP Credits | CTP Credits May Apply
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