Workshops & Events
PacPay Education Workshops & Events
Attend our interactive training sessions to network with other payment professionals. Participate in realistic exercises and share your experiences to deepen your understanding of the topic.
You may use your allotted 2026 PacPay COMP Codes provided by PacPay toward these education sessions.
NOTE: Registration for our February in-person classes opens December 16. Registration for the rest of the 2026 schedule will be available beginning January 5.
Q1 In-Person Hawaii Training Events
2/17/2026 - The Liability Maze: A Payments Workshop
Bank of Hawaii Center for Excellence - Team Rooms 1 & 2
111 S King St - Honolulu, HI 96813
Gain clarity on who holds responsibility when issues arise in a payment transaction. This workshop offers a focused, practical guide to the most common liability scenarios across today’s payments ecosystem. Through real-world case studies, we’ll break down the rules and regulations that determine liability and how to apply them in practice. PacPay COMP Codes may be applied toward registration.
Duration: 3 Hours | Time: 9:00 AM - 12:00 PM HST | Credits: 3.6 AAP / APRP / NCP Credits | CTP Credits May Apply | Price: $80
2/17/2026 - Somehow, I Manage to Control my Risk
Bank of Hawaii Center for Excellence - Team Rooms 1 & 2
111 S King St - Honolulu, HI 96813
In today’s rapidly evolving payments ecosystem, even a single misstep can result in significant financial loss and reputational harm. This comprehensive session equips risk professionals, compliance officers, and operations teams with the insight and strategies needed to effectively manage the unique risks tied to the four pillars of modern payments — ACH, Check, Wire, and Instant Payments. PacPay COMP Codes may be applied toward registration.
Duration: 3 hours | Time: 1:00 - 4:00 PM HST | Credits: 3.6 AAP / APRP / NCP Credits | CTP Credits May Apply | Price: $80
2/18/2026 - Navigating and Tabbing Your Rule Book
Bank of Hawaii Center for Excellence - Team Rooms 1 & 2
111 S King St - Honolulu, HI 96813
Does the 3-pound, 8-ounce Nacha Operating Rules & Guidelines book feel like a mystery? This full-day session will serve as your roadmap to understanding and applying the Rules with confidence. Along the way, we’ll highlight key “places of interest” to help you navigate the complexities of ACH processing and compliance like a pro. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
2/19/2026 - RDFI Roles & Responsibilities
Bank of Hawaii Center for Excellence - Team Rooms 1 & 2
111 S King St - Honolulu, HI 96813
Receiving Depository Financial Institutions (RDFIs) play a mission-critical role in the proper functioning of the ACH Network. This full-day session provides a comprehensive overview of RDFI responsibilities and offers practical guidance on processing incoming ACH transactions in full compliance with the Nacha Operating Rules & Guidelines. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Q2 In-Person Hawaii Training Events
4/20/2026 - ODFI Roles & Responsibilities
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Do you fully understand the roles and responsibilities of an ODFI? This full-day session will take you inside the day-to-day operations of an Originating Depository Financial Institution (ODFI), exploring the risks, responsibilities, warranties, and obligations that accompany origination activity. Learn how to make informed decisions when establishing and maintaining relationships with originating companies while ensuring compliance with the Nacha Operating Rules. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 Hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
4/21/2026 - Government Payments and the ACH Network
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Do you know how to handle federal government returns, Death Notification Entries (DNEs), or Notifications of Change (NOCs)? Are you confident in understanding your institution’s liability for government payments posted in error? This session will help you navigate the U.S. Treasury’s Green Book, the definitive resource for all federal government payments. Learn how government payment rules differ from the Nacha Operating Rules, and gain the knowledge needed to ensure compliance, minimize risk, and provide peace of mind that your institution is handling government transactions correctly. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
4/22/2026 - 2026 Annual PacPay Members Meeting
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Join your colleagues for PacPay’s 2026 Annual Members Meeting. Members will hear the latest on PacPay initiatives and receive important updates from leaders across the payments industry. This event is open exclusively to PacPay members and is offered at no charge for up to five people per institution to attend.
Duration: 3.5 hours | Time: 8:30 AM - 12:00 PM HST
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
Q3 In-Person Hawaii Training Events
8/4/2026 - Handling Fraud Across All Payment Systems
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
So you’ve encountered a fraud situation in a payment system—now what? This session takes a practical, operational look at how to identify, respond to, and manage fraud across multiple payment channels. Learn what to do when fraud strikes, how to mitigate losses, and how to strengthen your institution’s prevention and recovery processes. PacPay COMP Codes may be applied toward registration.
Duration: 3 Hours | Time: 9:00 AM - 12:00 PM HST | Credits: 3.0 AAP / APRP Credits | CTP Credits May Apply | Price: $80
8/4/2026 - Error Resolution Made Easy
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
Regulation E protects consumers involved in electronic funds transfers (EFTs), and its error resolution process is one of the most critical components of regulatory compliance. This session provides a comprehensive guide to Regulation E with a focus on both ACH and debit card transactions. You’ll gain a clear understanding of the types of errors that occur in EFTs, the consumer rights involved, and the specific steps financial institutions must take when an error is reported. The discussion will also cover ACH breach of warranty claims, including required time frames and communication protocols. Finally, you’ll walk away with practical tips and best practices for preventing and effectively handling EFT errors across all payment platforms. PacPay COMP Codes may be applied toward registration.
Duration: 3 hours | Time: 1:00 - 4:00 PM HST | Credits: 3.0 AAP / APRP Credits | CTP Credits May Apply | Price: $80
8/5/2026 - Regulation Review
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
This full-day session provides a comprehensive look at the legal foundation of the ACH Network, helping you understand the key regulations that govern ACH processing and protect both consumers and businesses. You’ll explore the consumer protections outlined in Regulation E, the business protections established by UCC 4A, and the funds availability requirements defined in Regulation CC. The session will also review additional rules and regulations that apply to the ACH Network to help ensure your institution’s compliance and operational readiness. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
8/6/2026 - File Formats and Other Payment Systems
First Hawaiian Center - 6th Floor, Maika'i room
999 Bishop Street, Honolulu HI 96813
Appendix Three of the Nacha Operating Rules & Guidelines is your ultimate decoder key for everything related to ACH file formats. Not sure what your ACH reports are telling you? Need to better understand file formats to assist your Originators? Then don’t miss this full-day deep dive designed to help you decode ACH files with confidence. This session covers everything you need to know about ACH file formats—from structure and field definitions to common reporting elements—and then takes a broader look across other payment systems, focusing on the participants involved and their respective responsibilities and obligations. PacPay COMP Codes may be applied toward registration.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Parking for In-Person Training
(Please verify your training location)
Bank of Hawai‘i Ka Nu'u Ho'oulu Conference Center
130 Merchant Street, 22nd Floor
Parking Information:
(Public parking validation will be provided for only)
Harbor Court
847 Bethel Street (before Merchant Street)
off of Nimitz entrance on Bethel Street before Merchant Street