Workshops & Events
PacPay Education Workshops & Events
Attend our interactive training sessions to network with other payment professionals. Participate in realistic exercises and share your experiences to deepen your understanding of the topic.
You may use your allotted 2026 PacPay COMP Codes provided by PacPay toward these education sessions.
Q2 In-Person Hawaii Training Events
4/20/2026 - ODFI Roles & Responsibilities
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Do you fully understand the roles and responsibilities of an ODFI? This full-day session will take you inside the day-to-day operations of an Originating Depository Financial Institution (ODFI), exploring the risks, responsibilities, warranties, and obligations that accompany origination activity. Learn how to make informed decisions when establishing and maintaining relationships with originating companies while ensuring compliance with the Nacha Operating Rules. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
AAP prep required training
Duration: 6 Hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
4/21/2026 - Government Payments and the ACH Network
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Do you know how to handle federal government returns, Death Notification Entries (DNEs), or Notifications of Change (NOCs)? Are you confident in understanding your institution’s liability for government payments posted in error? This session will help you navigate the U.S. Treasury’s Green Book, the definitive resource for all federal government payments. Learn how government payment rules differ from the Nacha Operating Rules, and gain the knowledge needed to ensure compliance, minimize risk, and provide peace of mind that your institution is handling government transactions correctly. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
4/22/2026 - 2026 Annual PacPay Members Meeting
HawaiiUSA Federal Credit Union - Community Room
1226 College Walk - Honolulu, HI 96817
Join your colleagues for PacPay’s 2026 Annual Members Meeting. Members will hear the latest on PacPay initiatives and receive important updates from leaders across the payments industry. This event is open exclusively to PacPay members and is offered at no charge for up to five people per institution to attend.
Duration: 3.5 hours | Time: 8:30 AM - 12:00 PM HST
Parking information:
1259 Aala Street
Honolulu, HI 96817
Attendees should park on level 1A, which is one level down when entering the parking structure.
Q3 In-Person Hawaii Training Events
8/4/2026 - Handling Fraud Across All Payment Systems
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
So you’ve encountered a fraud situation in a payment system—now what? This session takes a practical, operational look at how to identify, respond to, and manage fraud across multiple payment channels. Learn what to do when fraud strikes, how to mitigate losses, and how to strengthen your institution’s prevention and recovery processes. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
Duration: 3 Hours | Time: 9:00 AM - 12:00 PM HST | Credits: 3.0 AAP / APRP Credits | CTP Credits May Apply | Price: $80
8/4/2026 - Error Resolution Made Easy
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
Regulation E protects consumers involved in electronic funds transfers (EFTs), and its error resolution process is one of the most critical components of regulatory compliance. This session provides a comprehensive guide to Regulation E with a focus on both ACH and debit card transactions. You’ll gain a clear understanding of the types of errors that occur in EFTs, the consumer rights involved, and the specific steps financial institutions must take when an error is reported. The discussion will also cover ACH breach of warranty claims, including required time frames and communication protocols. Finally, you’ll walk away with practical tips and best practices for preventing and effectively handling EFT errors across all payment platforms. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
Duration: 3 hours | Time: 1:00 - 4:00 PM HST | Credits: 3.0 AAP / APRP Credits | CTP Credits May Apply | Price: $80
8/5/2026 - Regulation Review
First Hawaiian Center - 6th Floor, Maika’i room
999 Bishop Street, Honolulu HI 96813
This full-day session provides a comprehensive look at the legal foundation of the ACH Network, helping you understand the key regulations that govern ACH processing and protect both consumers and businesses. You’ll explore the consumer protections outlined in Regulation E, the business protections established by UCC 4A, and the funds availability requirements defined in Regulation CC. The session will also review additional rules and regulations that apply to the ACH Network to help ensure your institution’s compliance and operational readiness. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
8/6/2026 - File Formats and Other Payment Systems
First Hawaiian Center - 6th Floor, Maika'i room
999 Bishop Street, Honolulu HI 96813
Appendix Three of the Nacha Operating Rules & Guidelines is your ultimate decoder key for everything related to ACH file formats. Not sure what your ACH reports are telling you? Need to better understand file formats to assist your Originators? Then don’t miss this full-day deep dive designed to help you decode ACH files with confidence. This session covers everything you need to know about ACH file formats—from structure and field definitions to common reporting elements—and then takes a broader look across other payment systems, focusing on the participants involved and their respective responsibilities and obligations. PacPay COMP Codes may be applied toward registration.
This event is included in the Education Package Plan.
AAP prep required training
Duration: 6 hours | Time: 9:00 AM - 3:00 PM HST | Credits: 6.0 AAP / APRP Credits | CTP Credits May Apply | Price: $95
Q4 In-Person Hawaii Training Events
11/4/2026 - Hawaii Fraud Day
Bank of Hawaii Center for Excellence Team Rooms 1 & 2
111 S King St, Honolulu, HI 96813
Hawaii Fraud Day brings a distinct perspective to fraud education, featuring industry fraud experts who work on the front lines of today’s most complex payments and cybercrime threats.
Financial fraud continues to generate billions of dollars in losses each year for financial institutions and their customers. Join us for this engaging event to hear the latest insights and trends in financial and cyber payments fraud. Learn how fraudsters are evolving their tactics, what emerging threats to watch for, and the proactive steps your institution can take to strengthen defenses and protect your accountholders.
This event is FREE to Members and Government/Law Enforcement.
Non-Member Financial Institutions may attend for $199 per person.
In-Person and Virtual Options are Available.
Agenda Coming Soon.
11/5/2026 - 11/6/2026 - Hawaii Payments University
Bank of Hawai'i a Nu'u Ho'oulu, Conference Center
130 Merchant Street, 22nd Floor, Honolulu, HI 96813
For more than 10 years, PacPay and PaymentsFirst have proudly hosted Hawaii Payments University, delivering high-quality, in-person payments education to professionals across the islands. As the payments landscape continues to evolve, both nationally and in Hawaii, participation in this two-day, in-person event is more important than ever.
Our speakers bring expertise from across the United States, offering timely insights and practical guidance you can apply immediately. Join us for engaging payments education, meaningful connections with fellow payments professionals, and the opportunity to win exciting door prizes. We look forward to seeing you this year.
Payments University offers an immersive, collegiate-style learning experience designed to deliver comprehensive and focused payments education. Whether you are new to the payments industry or seeking a deeper understanding, the multi-track agenda features both foundational and advanced courses. Participants attend General Sessions together and then select breakout sessions based on their interests and learning goals. PacPay COMP Codes may be applied toward registration.
First 30 Free! - Be the first from your financial institution to register, and PacPay will cover your registration. *** 1 free per Financial Institution***
Hawaii Payments University is included in the Education Package Plan.
In-Person and Virtual options are available.
Price:
2 Day - $190
1 Day - $99
Team Bundles are available.
Agenda coming soon.
Parking for In-Person Training
(Please verify your training location)
Bank of Hawai‘i Ka Nu'u Ho'oulu Conference Center
130 Merchant Street, 22nd Floor
Parking Information:
(Public parking validation will be provided for only)
Harbor Court
847 Bethel Street (before Merchant Street)
off of Nimitz entrance on Bethel Street before Merchant Street